BetCollect Casino – Terms and Conditions of Use

1. Operator and Scope

These Terms and Conditions govern the use of BetCollect Casino, operated by Modern Vibes Limited, licensed by the Tobique Gaming Commission, New Brunswick, Canada. By registering and using the platform, the user fully accepts these Terms and Conditions.

2. Eligibility

  • Minimum age: 18 years
  • Restricted regions include: United Kingdom, United States, Afghanistan, Belgium, Bulgaria, China, Cuba, Iran, Iraq, Israel, Libya, Myanmar, North Korea, Russia, Somalia, South Sudan, Syria, Venezuela, Yemen and others
  • One account per person only
  • Not subject to self-exclusion or account restriction

3. KYC Verification

BetCollect requires full identity verification before any withdrawal is processed. Required: government-issued photo ID, proof of address (within 3 months) and payment method verification. For larger withdrawals, source of funds documentation may be required. Processing time: a few minutes to 24 hours.

4. Bonus Terms

  • Casino welcome bonus: 35× wagering on bonus amount only; max cashout 10× the bonus; 21-day window
  • Sports welcome bonus: 12× the bonus amount; max conversion 5× bonus; 21-day window; min. odds 1.8
  • Monthly reload: 30× wagering on deposit + bonus combined; 21 days
  • Bonus forfeits if real money balance is withdrawn before wagering is complete
  • Bonus abuse leads to immediate account closure
  • Skrill and Neteller may be excluded from bonus-qualifying deposits

5. Withdrawal Limits

Daily withdrawal limit: under $500 per day. Monthly limit: $10,000 cumulative across all methods. Minimum withdrawal: €10–€20 depending on method. All withdrawals subject to completed KYC.

6. Responsible Gambling

BetCollect provides deposit limits, wager limits, session reminders and self-exclusion tools. The platform may apply protective measures if problematic gambling behaviour is suspected.

7. Dispute Resolution

Unresolved complaints can be escalated to the Tobique Gaming Commission or to Casino Guru's free mediation service. UK regulatory avenues are not available as BetCollect does not hold a UKGC licence.

8. Changes to Terms

BetCollect reserves the right to amend these Terms at any time. Players will be informed of material changes via email or on-site notification.

FAQ

Who operates BetCollect Casino?

BetCollect Casino is operated by Modern Vibes Limited, licensed by the Tobique Gaming Commission, New Brunswick, Canada.

What is the minimum age to play at BetCollect?

The minimum age is 18 years. BetCollect conducts age verification and may request documents at any time.

What happens if I create multiple accounts?

Multiple accounts are prohibited. All related accounts will be closed and any winnings may be forfeited. Contact support immediately if you have accidentally created a second account.

Can BetCollect close my account without warning?

Yes. In cases of terms violation, bonus abuse or fraud suspicion, an account may be closed at any time.

What should I do if I have a dispute with BetCollect?

Contact the support team via email and document all communication. For unresolved issues, Casino Guru offers free mediation. The Tobique Gaming Commission can also be contacted as the regulating body.

Can the Terms and Conditions change?

Yes. BetCollect reserves the right to amend the Terms at any time. Players will be informed of material changes via email or on-site notification.

What happens to my bonus if I withdraw funds?

The bonus forfeits if the real money balance is withdrawn before the wagering requirement is complete. Real money is consumed first during play.

Which countries are restricted at BetCollect?

Restricted regions include: United Kingdom, United States, Afghanistan, Belgium, Bulgaria, China, Cuba, Iran, Iraq, Israel, Libya, Myanmar, North Korea, Russia and others. Full list on the official site.