BetCollect Casino Privacy Policy – Your Data and Your Rights

1. Data Controller

The data controller for personal data processing is Modern Vibes Limited, operator of BetCollect Casino. For data protection enquiries, contact support by email with the subject line Privacy Policy or Data Access Request.

2. Data Collected

CategoryExamplesPurpose
Identification dataName, date of birth, identity documentKYC verification, age confirmation
Contact dataEmail, phone number, addressAccount management, support
Financial dataPayment method, transaction historyPayment processing, AML compliance
Technical dataIP address, device, browserSecurity, fraud prevention
Gambling behaviour dataGame history, stakes, session durationResponsible gambling, analysis
  • Contract performance: Provision of casino services
  • Legal obligation: KYC, AML, regulatory requirements
  • Legitimate interests: Fraud prevention, platform security
  • Consent: Marketing communications (revocable at any time)

4. Data Sharing with Third Parties

Data is only shared with: payment service providers, KYC partners, regulatory authorities (legal obligation) and game developers (technically necessary data). No sharing for marketing purposes without explicit consent.

5. Your Rights

  • Right of access: Copy of all stored data
  • Right to rectification: Correction of inaccurate data
  • Right to erasure: Deletion of data (subject to retention obligations)
  • Right to restriction: Under certain circumstances
  • Right to object: To processing for marketing purposes
  • Right to portability: In machine-readable format

6. Cookies

BetCollect uses necessary cookies (required for site operation) and optional analytics and marketing cookies, manageable through the privacy settings on the site.

7. Data Security

All data transmissions are protected by SSL encryption. Financial transactions are processed in accordance with PCI-DSS standards. Automated systems monitor activity for suspicious behaviour.

FAQ

What data does BetCollect Casino collect?

BetCollect collects: identification data (name, identity document), contact data (email, phone, address), financial data (payment method, transactions), technical data (IP address, device) and gambling behaviour data.

Does BetCollect share my data with third parties?

Only with payment service providers, KYC partners, regulatory authorities and game developers (technically necessary). No sharing for marketing purposes without explicit consent.

How can I request deletion of my data?

Send a deletion request to support by email. Note that legal AML retention obligations may prevent complete deletion of some data.

How do I request a copy of my stored data?

Send a Subject Access Request (SAR) to BetCollect support by email. You have the right to a copy of all stored data.

How does BetCollect protect my data?

All transmissions are protected by SSL encryption. Financial transactions are processed according to PCI-DSS standards. Automated systems monitor for suspicious activity.

How do I unsubscribe from marketing communications?

Click the unsubscribe link in any marketing email or contact support by email. Unsubscribing constitutes revocation of consent to marketing communications.

How does BetCollect use cookies?

Necessary cookies cannot be disabled. Optional analytics and marketing cookies can be managed through the privacy settings on the site.

Who is the data controller at BetCollect?

Modern Vibes Limited, operator of BetCollect Casino. For data protection enquiries, email support with the subject line Privacy Policy.